Privacy Policy

1. Introduction

Marcus Aurelius Fragrances (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services. By using our site, you agree to the practices described here.

2. Information We Collect

We collect information to process orders, provide support, and improve the experience. The information we may collect includes:

• Personal details: such as your name, email address, phone number, shipping address, and other information you submit when you place an order or contact us.
• Order and account data: such as items purchased, order history, and customer support messages.
• Payment information: payments are processed through our payment providers. We do not store full card numbers. We may receive limited details (for example: payment status, card brand, last 4 digits) when provided by the payment processor.
• Usage data: such as pages visited, device/browser details, and approximate location derived from IP address (used for security, analytics, and performance).

3. How We Use Your Information

We may use your information to:

• Process purchases, deliveries, returns, and refunds.
• Send order updates, confirmations, and support replies.
• Provide customer service and handle requests.
• Improve site performance, content, and product offerings.
• Prevent fraud, abuse, and unauthorized access.

4. Sharing of Information

We may share information only when necessary to operate our services, including with:

• Service providers (shipping, payments, hosting, analytics) to complete orders and run the site.
• Legal and safety when required by law or to protect our rights and customers.

We do not sell your personal information.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information, and to object to or restrict certain processing. To request changes, contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page .